Privacy policy

PE “TEPLO-MONTAZH”
Last updated: August 15, 2025

1. General Provisions

This Privacy Policy outlines the procedure for collecting, storing, processing, and using the personal data of users of the website of PE “TEPLO-MONTAZH” (hereinafter — We).
We respect your right to privacy and ensure the protection of personal information in accordance with the Law of Ukraine “On the Protection of Personal Data” and, where applicable, the requirements of the GDPR.

2. Data We Collect

We may collect the following categories of data:

  • Provided by the user: name, surname, phone number, email address, and any other information you provide when filling out forms on the website.
  • Automatically collected: IP address, browser type, operating system version, cookies, and other technical data transmitted by your browser when visiting the website.
  • Data from integrated services: if Google Analytics, Facebook Pixel, or similar tools are used.
3. Purpose of Data Collection

We process personal data for the following purposes:

  • to process inquiries and orders;
  • to provide information about our services;
  • to communicate with clients;
  • to improve the website and user experience;
  • to conduct visitor analytics.
4. Sharing Data with Third Parties

We do not sell or share personal data with third parties, except in the following cases:

  • when necessary to fulfill an order (e.g., delivery services);
  • when required by the laws of Ukraine;
  • when using third-party services to process data (e.g., Google, email services, etc.).
5. Data Storage and Protection

We store personal data only as long as necessary for the purposes for which it was collected.
Data is protected with technical and organizational measures (SSL encryption, restricted access to the database).

6. User Rights

Users have the right to:

  • obtain information about their personal data;
  • request correction or deletion of their data;
  • withdraw consent for data processing;
  • restrict or prohibit the use of their data.

To exercise these rights, please send a request to teplo_montage@ukr.net.

7. Cookies

Our website may use cookies to ensure proper functionality and enhance performance. You can configure your browser to block cookies or notify you when they are being used.

8. Changes to the Policy

We may update this Privacy Policy. The new version takes effect once published on the website.